We keep sufficient inventory for parts and components for all our vibration plate models, for at least 10 years after the products are sold.
All replacement parts are free of charge. Although prices are marked and you are required to make credit card authorization for the payment, we will mananually waive the charge and cancel the payment authorization if you provide the original order number and date with your order.
Free shipping within the United States; A flat shipping charge of USD25 to all other countries.
Providing the original order number and the purchase date will allow us to make sure we ship the right version of replacemen part to you.
Product registration is optional but recommended. Registration will make warranty service process easy in case you lose your order information. It will also allow us to reach you for potential product recall, safety warning and upgrade.
If you purchased the machine from shop.vibrationtherapeutic.com, your product is automatically registered.
If you purchased your VT product as pre-owned, and it is still in the warranty period, you can use our registration form to update your name and email address.
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