Buying a VT007 in Your Country

We sell and deliver VT007 vibration plates worldwide. You can purchase from our website, and we will ship the machine directly to your doorstep from our warehouses via FedEx or other equivalent courier services.
- Why no local distributors?
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We do not use local distributors outside the US because their added warehousing costs, handling fees, and margins lead to significantly higher prices for our customers.
Lower Landed Cost While shipping directly to you from our warehouses in the US or China may seem expensive, your overall landed cost for receiving the VT007 is actually lower.
We have favorable contract rates from FedEx and pass the savings on to our customers.
Practical Our direct sale solution is practical because the VT007 comes with ~
- very low defective rates,
- a convenient user-serviceable design, and
- free replacement part supply.
Drawback However, without a local distributor in your region, there is not a local store for you to actually try our VT007 machine before purchase. We will try to develop a referral network in your region to mitigate this drawback.
- Content Index
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- US Version & EU Version
- International Warranty
- User-Serviceable
- Defective Rates
- Payment Methods
- International Shipping
- Customs & Handling
1.US Version & EU Version
VT007 vibration plates comes with a US version and an EU version.
Version | Power Supplier* | Warehouse |
VT007 US | 110 - 240V | Minnesota |
VT007 EU | 110 - 240V | Shanghai |
- * 110V & 220V versions
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Earlier VT007 US version was designed for 110V power supply, and EU version 220V power supply. Starting November 2024, both versions are designed with wide voltage range: 100 - 240V to cover the home power supply around the world.
When ordering replacement control console for the VT007 purchased before November 2024, please indicate your original order number, so that we make sure to ship the right version control console to you.
US Version | EU Version |
US Power Cord | EU Power Cord |
NEMA 5-15 Grounded Type B plug | Hibrid CEE 7/7 plug, compatible with Type E and F |
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The power cords supplied with VT007 vibration plate fit many types of AC power sockets around the world. However, for some countries, like in Australia and UK, customers will need to replace the power cord with their local ones, usually costing less than US$10.
If you would use a plug adapter instead of replacing the power cord, please ensure the adapter has a ground connection.
2.International Warranty

Our international 10-year warranty covers the supply of replacement parts for free.
A flat US$ 25 shipping fee will be charged for shipping replacement parts to global locations serviced by FedEx Express.
We keep sufficient parts inventory for at least 10 years after sales.
3.User-Serviceable
Due to its modularized industrial-style design, VT007 is user-serviceable.
Customer can conveniently service or repair the machine with the replacement parts we supply.
Assembling The VT007 machine can be disassembled and reassembled using just a screwdriver and a couple of wrenches.

4. Defective Rates
We have been improving VT007 vibration plate over the years and have consistently achieved very low defective rates.
The product defective rates within the first year of use are break-down as below.
Control console defect | Less than 1% |
Remote control defect | Less than 1% |
Motor defect | Less than 0.2% |
Most quality related failures happen in the first couple of months of use, and can be easily resolved by replacing the defective parts or components.
5.Payment Methods
Currency
We accept most major currencies. Prices displayed on our ecommerce website could be in US Dollar or in your local currency.
Credit Card
We accept most major credit cards.

- Customer credit card info is secure.
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The VT e-commerce website is built on the Shopify platform, which complies with the Payment Card Industry Data Security Standard Level 1 and utilizes SSL certificates to ensure secure credit card transactions and protect customers' information.
As the merchant, we don't have access to customer's complete credit card number, expiration date and the CVV code.
Paypal & Zelle
We accept payment via Paypal and Zelle.
International Wire transfer
We accept international wire transfer.
6.International Shipping

We ship our order from our warehouses in Minneapolis or Shanghai directly to you via FedEx or other equivalent courier services. Shipping will be processed the next day the order is received.
When placing order on our website, the shipping charge will be calculated after the delivery address is entered, before order submission.
Please provide the delivery address in English with a clear structure: street address, city, province, postal code, and the country.
Total transit time for international shipping is about 7 to 14 days depending on the destination location. Once the product is transferred to carrier's facility, you will receive an update with a tracking number via email.
The battery of remote control may be removed for shipping, depending on carrier request. The battery model is CR2032. You can buy one from your local store.
Product | Ship from | Carrier & Service | |
---|---|---|---|
US & Canada | US Version | Minnesota | FedEx Ground, USPS, transit time 2 to 5 Days |
Taiwan & Japan | US Version | Minnesota | FedEx Ground, USPS, transit time 2 to 5 Days |
Europe | EU Version | Shanghai | FedEx Express, transit time 7 to 14 Days |
Australia & New Zealand | EU Version | Shanghai | FedEx Express, transit time 5 to 10 Days |
China & Hong Kong | EU Version | Shanghai | SF Express, transit time 1 to 2 Days |
Other Asian Countries | EU Version | Shanghai | FedEx Express, transit time 5 to 10 Days |
Middle East | EU Version | Shanghai | FedEx Express, transit time 5 to 10 Days |
Other Countries | Please check with us. |
7.Customs Duty & Handling

You as the importer may be required to pay import duty and general sales tax for importing VT007 vibration plates into your country. Our price does not cover the import duty and sales tax.
Usually FedEx or DHL performs the customs entry and charge the recipient for the import duty, sales tax and handling.
Some countries don't charge import duty for imported merchandize below a certain value, like AUD1000 in Australia, and SGD400 in Singapore, etc.
The HS code of VT007 vibration plate is 8479.89. The Country of Origin is China.
We will provide customs documents for the import if requested.