10-Year Warranty

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All products purchased from our eStore after July 31, 2022 are covered by our 10‑year warranty.

United States

10-year Warranty Straightforward
Covers all replacement parts, shipping and labor, no any out-of-pocket expense for customers for any warranty service.

Parts Replacement parts will be shipped out the next business day after receiving the order.

Repair Repair will be completed within two business days after receiving the problem products at our Minnesota facility. Repaired products will be promptly shipped back to the customer.

International

10-year Replacement Parts | Easy Repair
Covers all replacement parts at no charge, except for a flat USD25 for shipping.

Parts Replacement parts will be shipped out the next business day after receiving the order.

Easy Repair Customers repair the products at their country with parts we supply.

Over 95% reported failures are related to the control console or remote control, and these components can be readily replaced.

Failure Rates, Quality Issues & Fixes

For situations not covered by these straightforward terms, we remain considerate and reasonable for customer satisfaction.

Register your unit if not purchased from our eStore to ensure a smooth warranty process and to receive product recall notices, upgrade information, and safety warnings.